777 Royal Oak Dr, Unit 170, Victoria, British Columbia, V8X 4V1
BCAA in Broadmead is often praised for its quick and efficient service, especially for travel insurance and international driving permits. Many customers appreciate the friendly staff and the convenience of walk-in options. However, there are notable complaints regarding rude management, long wait times, and pushy sales tactics for memberships. While many have a great experience, the inconsistency in service quality and the difficulty in reaching the branch by phone are common themes in the negative feedback.
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✓ What Works Well
✗ Areas to Improve
Got my permit in 15 minutes.
Staff were very patient and helpful.
Management was dismissive and rude.