768 Gardiners Rd, Kingston, Ontario, K7M 3X9
This location is a bit of a mixed bag. Many customers love the travel services and the helpfulness of specific staff members. However, there are significant complaints about long wait times, poor customer service in the insurance department, and difficulty reaching anyone by phone. It seems like a great place for travel planning but can be frustrating for insurance needs.
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Use their website for simple tasks to avoid long wait times in the store.
✓ What Works Well
✗ Areas to Improve
Travel planning is excellent.
Wait times are ridiculous.
Hard to reach anyone by phone.