Financial Services · Insurance & Travel Agency

CAA Store - Kingston

768 Gardiners Rd, Kingston, Ontario, K7M 3X9

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This location is a bit of a mixed bag. Many customers love the travel services and the helpfulness of specific staff members. However, there are significant complaints about long wait times, poor customer service in the insurance department, and difficulty reaching anyone by phone. It seems like a great place for travel planning but can be frustrating for insurance needs.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 65/100
Pro Tip

Use their website for simple tasks to avoid long wait times in the store.

Strong travel service reputation
High wait time complaints
Pros & Cons

✓ What Works Well

  • Great travel services
  • Helpful staff for some
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Poor phone support
  • Inconsistent insurance service
Frequently Asked Questions
  • How do I renew my membership?
  • Can you help with my claim?
User Feedback

Travel planning is excellent.

Wait times are ridiculous.

Hard to reach anyone by phone.

Location Details
Street: 768 Gardiners Rd
Neighborhood: Kingston
City: Kingston
State: Ontario
Postcode: K7M 3X9
Country: Canada
Location
768 Gardiners Rd, Kingston, ON K7M 3X9, Canada
Quick Info
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