Dentistry On The Falls
5628 Main St, Niagara Falls, Ontario, L2G 5Z3
Patients generally rave about the staff's kindness and ability to handle dental anxiety. Many appreciate the clear communication and gentle touch during procedures. However, a vocal minority reports significant issues with billing transparency, sudden cancellations, and poor quality of fillings. The office seems to have a split reputation between being a welcoming family spot and a place that struggles with operational management.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify the exact out-of-pocket cost for fillings before sitting in the chair to avoid surprise billing.
✓ What Works Well
- Extremely friendly and welcoming staff
- Great at managing dental anxiety
- Clear communication during procedures
✗ Areas to Improve
- Billing disputes and hidden fees
- Frequent appointment cancellations
- Inconsistent quality of dental work
- Do they offer sedation for anxious patients?
- Why was I charged for a cancellation?
Staff makes you feel like family
Fillings fell out too quickly
Front desk can be rude when questioned
- Category Health & Medical
- City Niagara Falls
- State Ontario
- Postcode L2G 5Z3
- Country Canada
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