Expedia Canada Corporation
1000 Rue De la Gauchetière O, Floor 28, Montreal, Quebec, H3B 4W5
Expedia faces significant criticism regarding customer service, particularly when issues arise with bookings. Many users report difficulty reaching human agents, long wait times, and frustration over refund policies. While some users have had smooth experiences, the overall sentiment is heavily skewed toward dissatisfaction with support and transparency.
We analyze 66 public reviews for Expedia Canada Corporation using our data models and filter out spam to highlight only authentic feedback.
Book directly with airlines and hotels whenever possible to avoid third-party support issues.
✓ What Works Well
- Easy to book initially
- Competitive pricing
- Wide selection of options
✗ Areas to Improve
- Poor customer support
- Difficult refund process
- Lack of accountability for errors
- How do I get a refund?
- Why can't I reach a human?
- Is my booking confirmed?
The booking interface is user-friendly until something goes wrong.
Many users feel the company lacks responsibility for airline or hotel errors.
Long-time users are switching to direct bookings.
- Category Travel & Tourism
- Neighborhood Downtown
- City Montreal
- State Quebec
- Postcode H3B 4W5
- Country Canada
