HUB International
Financial Services · Insurance Brokerage

HUB International

20151 Fraser Hwy, Suite 104, Langley, British Columbia, V3A 4E3

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

HUB International in Langley has a mixed reputation. Many customers praise agents like Riddhi Jain, Mustafa T., and Darla Cormier for their exceptional, proactive, and efficient service. However, a significant number of reviews highlight poor customer service, including long waits, rude staff, and lack of communication. It seems to be a place where your experience depends heavily on which agent you get.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 68/100
Pro Tip

Request a specific, highly-rated agent to avoid the inconsistency of general staff.

Agent quality: Variable
Wait times: High
Pros & Cons

✓ What Works Well

  • Proactive and efficient agents
  • Good savings on premiums
  • Professional service from top agents

✗ Areas to Improve

  • Inconsistent customer service
  • Long wait times
  • Reports of rude or dismissive staff
Frequently Asked Questions
  • Can I get a quote over the phone?
  • Why is it so hard to reach someone?
User Feedback

Riddhi and Darla are great

Service quality varies by agent

Some staff seem unmotivated

Location Details
Street: 20151 Fraser Hwy, Suite 104
Neighborhood: Langley
City: Langley
Postcode: V3A 4E3
Country: Canada
Location
20151 Fraser Hwy #104, Langley, BC V3A 4E3, Canada
Quick Info
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