358 Stewart Blvd, Brockville, Ontario, K6V 4X1
Laurier Optical in Brockville is a polarizing business. Many customers rave about the personalized service, especially from staff members like Doris and Nancy, who are often described as helpful and kind. However, there is a significant number of negative reviews citing high-pressure sales, billing discrepancies, and poor customer service after payment. The experience seems to vary wildly depending on which staff member you deal with and the nature of your visit.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be very clear about your budget and needs upfront, and don't feel pressured to agree to add-ons you don't want.
✓ What Works Well
✗ Areas to Improve
Nancy and Doris are absolute gems.
They seem to care more about the money than the patient.
The sales tactics are very aggressive.