Maple Walk-in Clinic and Family Practice
1051 Markham Rd, Scarborough, Ontario, M1H 2Y5
This clinic has a loyal following for its doctors, who are often described as kind and thorough. However, the administrative side is a frequent source of frustration. Many patients report rude receptionists, long wait times, and poor communication. It's a place where the medical care is often praised, but the process to get it is difficult.
We analyze 73 public reviews for Maple Walk-in Clinic and Family Practice using our data models and filter out spam to highlight only authentic feedback.
Use their online booking system to avoid the frustration of calling the front desk.
✓ What Works Well
- Attentive and knowledgeable doctors
- On-site lab services
- Clean and well-organized facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times for appointments
- Poor communication regarding prescriptions and results
- Why is it so hard to get someone on the phone?
- Are the doctors accepting new patients?
- Why was my appointment canceled?
Doctors are great, but the front desk is a nightmare.
Efficient lab services.
Communication needs a major overhaul.
- Category Health & Medical
- Neighborhood Scarborough
- City Scarborough
- State Ontario
- Postcode M1H 2Y5
- Country Canada
