My Care Dental
6015 McLeod Rd, Niagara Falls, Ontario, L2G 3E6
Patients generally praise the gentle care and friendly staff, especially for those with dental anxiety. However, there is a recurring theme of frustration regarding billing transparency and aggressive upselling. While many find the clinical work excellent, the administrative side leaves some feeling like they are just a number.
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Always ask for a written treatment plan and cost breakdown before agreeing to any procedure.
✓ What Works Well
- Very gentle hygienists
- Great for anxious patients
- Flexible appointment hours
✗ Areas to Improve
- Billing transparency issues
- Perceived aggressive upselling
- Inconsistent administrative follow-up
- Do they accept all insurance plans?
- Why was I charged for this extra procedure?
Clinical staff are top-notch
Front desk needs better communication
Great for kids and nervous adults
- Category Health & Medical
- City Niagara Falls
- State Ontario
- Postcode L2G 3E6
- Country Canada
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