Newgen Medical Clinic
2493 Montrose Ave, #103, Abbotsford, British Columbia, V2S 0L5
The clinic receives mixed reviews. Patients love the doctors, especially Dr. Chawla and Dr. Johal, for their care and expertise. However, the front-desk staff are frequently cited as rude, unprofessional, and difficult to reach, which significantly impacts the overall patient experience.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them, try visiting in person early in the morning.
✓ What Works Well
- Excellent, caring doctors
- Effective medical treatments
- Clean facility
✗ Areas to Improve
- Rude and dismissive front-desk staff
- Difficult to reach by phone
- Long wait times
- How do I get a family doctor here?
- Why is it so hard to get an appointment?
Doctors are great, staff are not
Very hard to get through on the phone
Compassionate care from Dr. Chawla
- Category Health & Medical
- City Abbotsford
- State British Columbia
- Postcode V2S 0L5
- Country Canada
readers daily.