Health & Medical · Primary Care

Niagara Medical Group

4421 Queen St, Niagara Falls, Ontario, L2E 2L2

Google Maps Updated: 13 May 2026
Authenticity Score: 50/100
About

Niagara Medical Group has a very mixed reputation. While some patients have had positive experiences with specific providers, there are numerous reports of poor communication, difficulty reaching the office by phone, and issues with appointment availability. The administrative staff is frequently described as rude or unhelpful. It is a practice where the quality of care can be inconsistent, and administrative hurdles are a common source of frustration.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

If you have trouble reaching them by phone, try using the patient portal or visiting in person.

Inconsistent care quality
Poor communication
Pros & Cons

✓ What Works Well

  • Some caring providers
  • Quick appointments for some
  • Professional clinical staff

✗ Areas to Improve

  • Poor phone responsiveness
  • Rude administrative staff
  • Inconsistent prescription refills
Frequently Asked Questions
  • Why can't I reach anyone on the phone?
  • Are the providers consistent?
User Feedback

Great care from specific doctors.

Impossible to get an appointment.

Staff is often dismissive.

Location Details
Street: 4421 Queen St
Neighborhood: Niagara Falls
State: Ontario
Postcode: L2E 2L2
Country: Canada
Location
4421 Queen St, Niagara Falls, ON L2E 2L2, Canada
Quick Info
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