OliveTree Medical Clinic - NO WALK-INS
2655 Clearbrook Rd, unit 172, Abbotsford, British Columbia, V2T 2Y6
Patients generally hold the physicians in high regard, often describing them as caring and thorough. However, the clinic's administrative side is a major pain point. Many users report extreme difficulty reaching the office by phone and find the reception staff to be rude or unhelpful. The confusion regarding walk-in status also causes significant frustration for the community.
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The doctors are highly recommended, but expect to struggle with scheduling and phone communication.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough medical evaluations
- Good rapport with long-term patients
✗ Areas to Improve
- Impossible to reach by phone
- Rude reception staff
- Confusion over walk-in policy
- Are you a walk-in clinic?
- How can I get through to the office?
Doctors are great, staff is not
Phone system is a nightmare
Need better communication at the front desk
- Category Health & Medical
- City Abbotsford
- State British Columbia
- Postcode V2T 2Y6
- Country Canada
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