700 Penner St, Niagara-on-the-Lake, Ontario, L0S 1T0
Penner Home Hardware is a staple in the community, often praised for its massive selection and knowledgeable staff. Many customers appreciate the family-owned feel and the ability to find specialized parts that big box stores don't carry. While there are some complaints about specific staff members or occasional service hiccups, the majority of shoppers find it to be a reliable and helpful resource for home projects.
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If you need help with a complex project, ask for the lumber or paint desk staff—they are often the most experienced.
✓ What Works Well
✗ Areas to Improve
Great alternative to big box stores
Staff is generally very friendly
A true community gem