2631 Quadra St, Victoria, British Columbia, V8T 4E3
The clinic is widely criticized for its poor administrative practices, particularly the phone system which many describe as impossible to navigate. While some patients have had positive experiences with specific doctors, the overall sentiment is one of frustration due to the difficulty in booking appointments and the perceived rudeness of the front desk staff. It is a clinic that many avoid unless absolutely necessary.
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Try calling right when they open, but be prepared for long hold times or busy signals.
✓ What Works Well
✗ Areas to Improve
Calling is like trying to win a radio contest.
Staff are snappy and unhelpful.
Doctors are good, but the business side is a mess.