Shoppers Drug Mart
Health & Medical · Pharmacy

Shoppers Drug Mart

15 Sherwood Ave, Amherstview, Ontario, K7N 1N1

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

Customers are deeply frustrated with the pharmacy's recurring errors, long wait times, and poor communication. While the front-of-store staff receives praise for being friendly, the pharmacy team is frequently described as incompetent and dismissive. Many long-term patrons have switched to other providers due to safety concerns regarding prescription handling. The general consensus is that the pharmacy is a total dumpster fire despite the store's convenient location.

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We analyze 71 public reviews for Shoppers Drug Mart using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 35/100
Admin Efficiency 20/100
Pro Tip

Avoid the pharmacy for time-sensitive medications; the front-of-store staff is helpful, but the pharmacy backend is consistently overwhelmed.

Pharmacy Reliability
Staff Professionalism
Pros & Cons

✓ What Works Well

  • Friendly front-of-store staff
  • Bright and clean retail area
  • Convenient location

✗ Areas to Improve

  • Frequent prescription errors
  • Atrocious communication
  • Long wait times and disorganized service
Frequently Asked Questions
  • Why are my prescriptions never ready when promised?
  • Is this pharmacy safe to use?
  • How do I transfer my prescriptions to another location?
User Feedback

Pharmacy service has deteriorated significantly over the last two years.

Staff often seem confused or unable to locate orders.

Front-end staff are great, but the pharmacy is a nightmare.

Quick Info