Personal Care · Hair Salon
SMARTSTYLE
7481 Oakwood Dr, Niagara Falls, Ontario, L2G 0J4
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Updated: 18 May 2026
Authenticity Score: 70/100
About
This salon is highly polarized. Many clients love specific stylists like Cindy and Bianca, praising their skill and friendliness. However, there are significant complaints about poor customer service, inconsistent quality, and some very negative experiences with management. It's a place where your experience can vary wildly depending on who you see.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for SMARTSTYLE using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
60/100
Pro Tip
Request a specific, highly-rated stylist to avoid the inconsistency reported by some clients.
Convenient Location
Walk-ins Accepted
Pros & Cons
✓ What Works Well
- Skilled and friendly individual stylists
- Good value for some
- Convenient location
✗ Areas to Improve
- Inconsistent service quality
- Poor customer service reports
- Some negative management experiences
Frequently Asked Questions
- Are they good with kids?
- Is it easy to book?
- What if I'm unhappy with my cut?
User Feedback
Love my stylist
Service was a disaster
Staff is super sweet
Quick Info
- Category Personal Care
- Neighborhood Niagara Falls
- City Niagara Falls
- State Ontario
- Postcode L2G 0J4
- Country Canada
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