364 Scott St, St. Catharines, Ontario, L2M 3W4
This TD branch is another one that really depends on who you talk to. There are some truly wonderful, helpful employees who make banking a breeze, but there are also reports of rude staff and frustrating service. Wait times can be long, and some customers feel like they aren't being heard. It's a busy spot, so patience is definitely required.
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If you have a complex issue, try to book an appointment in advance to avoid the long lines.
✓ What Works Well
✗ Areas to Improve
Staff is hit or miss
Very busy branch
Needs better customer service training