Health & Medical · Regional Hospital

Upper River Valley Hospital

11300 Route 130, Waterville, New Brunswick, E7P 1H1

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Opinions on this hospital are deeply divided. Many patients praise the surgical teams and specific doctors for saving lives and providing excellent care. Conversely, a significant number of reviews highlight severe issues with ER wait times, perceived lack of compassion from nursing staff, and poor communication. It seems to be a facility where the quality of care depends heavily on the specific department and staff on duty.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

Surgical and specialized departments receive high praise, but be prepared for long waits in the emergency department.

Facility cleanliness
ER triage speed
Pros & Cons

✓ What Works Well

  • Excellent surgical outcomes
  • Clean facility
  • Some highly compassionate doctors

✗ Areas to Improve

  • Extremely long ER wait times
  • Inconsistent nursing bedside manner
  • Poor communication regarding patient status
Frequently Asked Questions
  • Why are wait times so long?
  • Is it better to travel to Fredericton for emergencies?
User Feedback

Surgical team is top notch

ER experience is hit or miss

Staff needs better bedside training

Location Details
Street: 11300 Route 130
City: Waterville
State: New Brunswick
Postcode: E7P 1H1
Country: Canada
Location
11300 Route 130, Waterville, NB E7P 1H1, Canada
Quick Info
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