Wardlaw Heating & Air Conditioning
347 Lake St, Sault Ste. Marie, Ontario, P6B 3K7
This company has a very mixed reputation. While many customers praise individual technicians for being professional and helpful, there is a strong undercurrent of dissatisfaction regarding the company's management, billing practices, and customer service since a change in ownership. Many long-time customers feel the quality and integrity have declined significantly.
We analyze 78 public reviews for Wardlaw Heating & Air Conditioning using our data models and filter out spam to highlight only authentic feedback.
If you have a major issue, try to get a second opinion from another local HVAC company before committing to expensive repairs.
✓ What Works Well
- Polite and knowledgeable technicians
- Fast response for some
- Good quality work from individual techs
✗ Areas to Improve
- Poor management and customer service
- Billing errors and lack of transparency
- Unreliable scheduling and no-shows
- Is the 24/7 service actually available?
- Why are there so many hidden charges?
- Is the warranty actually honored?
Great techs, but the company is a shell of its former self.
They seem more interested in sales than repairs.
Buyer beware—get everything in writing.
- Category Home Services
- City Sault Ste. Marie
- State Ontario
- Postcode P6B 3K7
- Country Canada
