Waypoint Insurance (Formerly Harbord)
1594 Fairfield Rd, Suite 9, Victoria, British Columbia, V8S 1G1
Waypoint Insurance (formerly Harbord) has a loyal customer base that appreciates the personalized service from agents like Daljinder Sidhu, Misty, and Anshul Pant. Many clients find the process smooth and efficient. However, the transition from Harbord to Waypoint has caused some friction, with reports of communication issues, slower response times, and concerns about pricing. While many remain happy, some long-term clients feel the service quality has declined.
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✓ What Works Well
- Personalized and friendly service
- Efficient renewal process
- Knowledgeable agents
✗ Areas to Improve
- Communication issues post-transition
- Slower response times
- Concerns about pricing changes
- How do I renew my auto insurance?
- Can you help with home insurance quotes?
Daljinder provided outstanding service.
The transition has been difficult.
Always happy to deal with Misty.
- Category Financial Services
- City Victoria
- State British Columbia
- Postcode V8S 1G1
- Country Canada
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