WELL Health Medical Centres - Panorama Village
15157 56 Ave, Unit 103, Surrey, British Columbia, V3S 9A5
WELL Health Medical Centres in Panorama Village has a polarized reputation. Many patients are deeply appreciative of their family doctors, citing their compassion and expertise. However, there is significant frustration regarding administrative processes, including difficulty reaching the clinic by phone, long wait times, and perceived rudeness from some front-desk staff. While the medical care is often excellent, the administrative experience is a major pain point.
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Be patient and persistent with the online booking system, as it is often more reliable than calling.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Thorough and proactive care
- Convenient online booking
✗ Areas to Improve
- Difficulty reaching the clinic by phone
- Long wait times for appointments
- Inconsistent front-desk professionalism
- Is this a walk-in clinic?
- How can I get a referral?
Great doctors, but the front desk needs better training.
The online booking system is a lifesaver.
Wait times can be very long.
- Category Health & Medical
- City Surrey
- State British Columbia
- Postcode V3S 9A5
- Country Canada
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