WELL Health Medical Centres - Triton
12565 88 Ave, Suite 102, Surrey, British Columbia, V3W 3J7
The doctors at this clinic are highly regarded for their empathy and thoroughness, often described as life-savers. Unfortunately, the administrative experience is a total mess, with patients struggling to get through on the phones or use the online booking system. It is a classic case of great clinical care hampered by poor front-office operations.
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Walk-ins are often restricted to children under 12; check the specific policy before heading over.
✓ What Works Well
- Highly skilled and empathetic doctors
- Clean facility
- Thorough diagnostic approach
✗ Areas to Improve
- Impossible to reach by phone
- Broken online booking system
- Unprofessional front desk staff
- Is this a walk-in clinic?
- Why can't I get through on the phone?
Doctors are awesome, but the admin is a disaster
Great care if you can actually get an appointment
Staff seems overwhelmed and rude
- Category Health & Medical
- City Surrey
- State British Columbia
- Postcode V3W 3J7
- Country Canada
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