Health & Medical · Medical Clinic

Wellness First Medical Clinic

10111 Number 3 Rd, Suite 140, Richmond, British Columbia, V7A 1W6

Google Maps Updated: 19 May 2026
Authenticity Score: 62/100
About

Wellness First Medical Clinic receives mixed reviews. Some patients are very happy with the care they receive from doctors like Dr. Mohammed and Dr. Saldana, praising their knowledge and kindness. However, there are frequent and strong complaints about the administrative staff, particularly the receptionists, who are often described as rude and unprofessional. Long wait times and difficulty with phone communication are also common themes. It is a clinic where the medical care is often good, but the administrative experience can be very frustrating.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Wellness First Medical Clinic using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 72/100
Admin Efficiency 35/100
Pro Tip

If you have a specific doctor you like, try to book your follow-ups well in advance to avoid scheduling issues.

Diverse medical team
High administrative friction
Pros & Cons

✓ What Works Well

  • Knowledgeable and kind doctors
  • Effective treatment plans
  • Good continuity of care for some

✗ Areas to Improve

  • Rude and unprofessional reception staff
  • Long wait times
  • Difficult to reach by phone
Frequently Asked Questions
  • How do I book an appointment?
  • Why don't you answer the phone?
  • Are you accepting new patients?
User Feedback

The doctor is great, but the front desk is a nightmare.

Impossible to get through on the phone.

Very disorganized.