Westland Insurance
3680 Uptown Blvd, Suite 106, Victoria, British Columbia, V8Z 0B9
Westland Insurance at Uptown receives mixed reviews. Many clients praise individual agents like Muskan, Priyanka, and Arsh for their friendliness, knowledge, and efficiency. However, there is a significant number of complaints regarding poor communication, administrative errors, and rude or dismissive staff. Some customers feel the agency is difficult to reach and that they have been overcharged or misinformed. While some have a great experience, others find the service frustrating and unreliable.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your policy documents for typos immediately after signing.
✓ What Works Well
- Friendly and knowledgeable individual agents
- Efficient renewal process for some
- Convenient location
✗ Areas to Improve
- Poor communication and follow-up
- Administrative errors and overcharging
- Reports of rude or dismissive staff
- How do I cancel my policy?
- Why did my rates increase?
Muskan was incredibly helpful.
They made a typo and blamed me.
Difficult to get a hold of anyone.
- Category Financial Services
- City Victoria
- State British Columbia
- Postcode V8Z 0B9
- Country Canada
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