13 and Crooks Auto Repair
Automobile · General Auto Repair

13 and Crooks Auto Repair

3224 Crooks Rd, Suite B, Royal Oak, Michigan, 48073

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

13 and Crooks Auto Repair has a polarized reputation. Long-time customers often speak fondly of the shop's history, but recent reviews under new ownership are frequently negative, citing poor communication, high prices, and questionable repair quality. While some still find it a reliable spot for quick fixes, many warn of a decline in service and integrity, making it a risky choice for some.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
18
Lowest rating

We analyze 75 public reviews for 13 and Crooks Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Get a second opinion if you are quoted for expensive, non-essential repairs.

Mixed reputation
Declining consistency
Pros & Cons

✓ What Works Well

  • Fast service for some
  • Friendly staff members
  • Convenient location

✗ Areas to Improve

  • Reports of poor communication
  • High prices under new ownership
  • Inconsistent repair quality
Frequently Asked Questions
  • Are they open on weekends?
  • Do they offer fair pricing?
  • Is the new ownership reliable?
User Feedback

Used to be great, but has declined.

Some customers felt scammed.

Mixed experiences with staff.