1st Advantage Dental - Latham
1207 Troy-Schenectady Rd, Latham, New York, 12110
Feedback for this location is highly inconsistent. While some patients praise individual hygienists and dentists for their care, many others report significant issues with organization, billing, and communication. There are frequent complaints about staff turnover, difficulty getting appointments, and a lack of empathy from management, leading some to feel like just a number.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm in-network status with your insurance provider directly before your visit, regardless of what the office staff says.
✓ What Works Well
- Some excellent and thorough hygienists
- Convenient location
- Modern dental technology
✗ Areas to Improve
- Poor communication and organization
- Billing and insurance errors
- High staff turnover
- Why was I billed for out-of-network services?
- Why is it so hard to get an appointment?
Great staff, but the office is a mess
Felt like a number, not a patient
Inconsistent care between visits
- Category Health & Medical
- City Latham
- State New York
- Postcode 12110
- Country United States
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