1st Family Dental-Old Town
Health & Medical · Dentistry

1st Family Dental-Old Town

206 W Division St, Chicago, Illinois, 60610

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

1st Family Dental in Old Town has a very polarized reputation. While some patients have been loyal for years and praise the friendly staff and affordable care, there is a significant and recurring pattern of complaints regarding poor clinical outcomes, billing issues, and unprofessional administrative behavior. The practice seems to have high turnover, leading to inconsistent care and communication problems.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 40/100
Pro Tip

Always get a second opinion for major dental work and verify all billing details in writing.

Affordable pricing
Convenient location
Pros & Cons

✓ What Works Well

  • Affordable pricing
  • Friendly staff (in some cases)
  • Convenient location

✗ Areas to Improve

  • Poor clinical outcomes
  • Billing and insurance issues
  • Unprofessional administrative behavior
Frequently Asked Questions
  • Why was I charged extra?
  • Is this procedure necessary?
  • How do I get a refund?
User Feedback

Billing is a nightmare.

Clinical care is inconsistent.

I'll never go back.

Location Details
Street: 206 W Division St
Neighborhood: Old Town
City: Chicago
State: Illinois
Postcode: 60610
Country: United States
Location
206 W Division St, Chicago, IL 60610
Quick Info
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