1st Franklin Financial
15211 Marlboro Pike, Upper Marlboro, Maryland, 20772
This agency is a shining example of what great customer service looks like. Clients have been with them for decades and consistently praise the team for being professional, knowledgeable, and genuinely caring. Agents like Patti and Megan are frequently mentioned as being like family, always ready to go the extra mile to help with claims, policy questions, or just to check in. The office is described as warm, welcoming, and efficient, making the insurance process feel stress-free. It is clear that this team has built deep, lasting relationships with their clients, and they are highly recommended by everyone who walks through their doors.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have complex insurance needs, ask for Patti; she is widely recognized for her deep knowledge and dedication.
✓ What Works Well
- Exceptional and personalized service
- Highly knowledgeable and professional staff
- Treats clients like family
✗ Areas to Improve
- None significant reported
- Can you help me with life insurance?
- How can I get the best rates for my family?
They are the best insurance agency I have ever worked with.
I feel like I am in good hands with them.
They are always there when I need them.
- Category Financial Services
- City Upper Marlboro
- State Maryland
- Postcode 20772
- Country United States
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