1st Nails & Spa
303 Blue Spruce Way, Murrysville, Pennsylvania, 15668
1st Nails & Spa has a very polarized reputation. While some long-time clients swear by their service and consistency, many recent reviews highlight significant issues with wait times, rude staff, and poor quality control. There are frequent complaints about rushed pedicures, uneven nails, and a lack of professionalism. It seems to be a place where your experience depends heavily on which technician you get, but the overall trend in recent feedback is concerning.
We analyze 74 public reviews for 1st Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
If you decide to go, try to book with a specific, highly-recommended technician rather than taking a walk-in slot.
✓ What Works Well
- Some long-time staff are very skilled
- Convenient location
- Can accommodate walk-ins
✗ Areas to Improve
- Inconsistent quality and rushed service
- Reports of rude or dismissive staff
- Wait times are often long despite appointments
- Do they honor appointments?
- Are the tools sanitized?
- Why are prices so inconsistent?
Quality has gone downhill recently.
Some techs are great, others are very rough.
Management seems disconnected from customer concerns.
- Category Personal Care
- City Murrysville
- State Pennsylvania
- Postcode 15668
- Country United States
