Automobile · Collision Repair
23 Mile Collision
14100 23 Mile Rd, Shelby Township, Michigan, 48315
Google Maps
Updated: 19 May 2026
Authenticity Score: 90/100
About
This shop is highly regarded for its exceptional customer service, clear communication, and high-quality repairs. Customers frequently mention that their vehicles are returned cleaner than when they were dropped off. While there are a few reports of delays, the overall sentiment is overwhelmingly positive, with many loyal customers.
Our Review Process
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Highest rating
18
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We analyze 78 public reviews for 23 Mile Collision using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
88/100
Transparency
85/100
Pro Tip
They are known for detailing the car inside and out after repairs.
Insurance Partner
Detailed Updates
Pros & Cons
✓ What Works Well
- Exceptional customer service
- Clear and proactive communication
- High-quality repairs and detailing
✗ Areas to Improve
- Occasional delays due to parts availability
- Some reports of vague timelines
- Wait times can vary
Frequently Asked Questions
- How long will my repair take?
- Do you provide updates during the process?
- Is the paint match guaranteed?
User Feedback
Car looks brand new
Staff is very friendly and helpful
Great experience from start to finish
Quick Info
- Category Automobile
- Neighborhood Shelby Township
- City Shelby Township
- State Michigan
- Postcode 48315
- Country United States
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