13331 W Indian School Rd, Suite B203, Litchfield Park, Arizona, 85340
Patients express deep gratitude for the individual providers, particularly Dr. Lavarnway and Robert Wallen, who are described as compassionate and life-changing. However, the practice's sudden closure has left many patients feeling abandoned and devastated. The administrative side, specifically billing and phone accessibility, was a major source of frustration even before the closure.
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In mental health practices, prioritize providers who offer direct communication channels, as administrative layers can often fail.
✓ What Works Well
✗ Areas to Improve
The doctors saved my life, but the office management was a disaster.
Devastated that they closed without warning.
Great providers, but impossible to get a hold of anyone.