32 Family Dental
5876 E State St, Rockford, Illinois, 61108
Patients generally appreciate the quick service, friendly staff, and the ability to get appointments on short notice. Many find the dentists to be kind and professional. However, there are recurring complaints about administrative staff, billing disputes, and inconsistent experiences depending on which dentist is seen.
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✓ What Works Well
- Quick appointment availability
- Friendly and helpful staff
- Good with children
✗ Areas to Improve
- Inconsistent experiences with different dentists
- Billing and administrative issues
- Some staff members described as rude
- Do you accept my insurance?
- Why was I billed for this?
- Can I see a specific dentist?
Great service, but the front desk can be difficult.
Fast and efficient, but watch out for billing errors.
Love the dentist, but the office management needs work.
- Category Health & Medical
- City Rockford
- State Illinois
- Postcode 61108
- Country United States
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