2501 Hudson Rd, Maplewood, Minnesota, 55144
The feedback for 3M is a mix of corporate admiration and consumer frustration. While many appreciate the innovation and the beautiful campus, others are deeply unhappy with product quality issues, specifically regarding tape and command strips. Customer service experiences are polarized, with some finding help and others feeling ignored. Environmental concerns regarding PFAS also feature prominently in the negative reviews.
We analyze 76 public reviews for 3M Corporate Headquarters using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
✗ Areas to Improve
Great innovation, but quality control is slipping.
Campus is stunning to visit.
Customer service needs to be more responsive.