Other · Corporate Headquarters

3M Corporate Headquarters

2501 Hudson Rd, Maplewood, Minnesota, 55144

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

The feedback for 3M is a mix of corporate admiration and consumer frustration. While many appreciate the innovation and the beautiful campus, others are deeply unhappy with product quality issues, specifically regarding tape and command strips. Customer service experiences are polarized, with some finding help and others feeling ignored. Environmental concerns regarding PFAS also feature prominently in the negative reviews.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 76 public reviews for 3M Corporate Headquarters using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 65/100
Facilities 85/100
Pro Tip

If you have a product issue, try reaching out via social media channels rather than the main phone line for a faster response.

Pros & Cons

✓ What Works Well

  • Innovative product range
  • Beautiful, well-maintained campus
  • Some helpful customer support

✗ Areas to Improve

  • Inconsistent product quality
  • Difficult customer service process
  • Environmental and ethical concerns
Frequently Asked Questions
  • How do I contact corporate support?
  • Are your products safe?
  • Can I buy directly from 3M?
User Feedback

Great innovation, but quality control is slipping.

Campus is stunning to visit.

Customer service needs to be more responsive.