Personal Care · Nail Salon

411 Nails

2320 Market Pl Dr, Maryville, Tennessee, 37801

Google Maps Updated: 18 May 2026
Authenticity Score: 82/100
About

411 Nails has a loyal following who love the personalized care from the owners, Tammy and Joe. However, many walk-ins feel unwelcome or are turned away, leading to frustration. While some find it the best spot in town, others report rude service and rushed pedicures. It's definitely a place where you need an appointment to get the good experience.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
19
Lowest rating

We analyze 74 public reviews for 411 Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 50/100
Pro Tip

Always call for an appointment; they prioritize regulars and booked clients over walk-ins.

Appointment required
Owner-operated
Pros & Cons

✓ What Works Well

  • Personalized attention
  • Clean environment
  • Skilled owners

✗ Areas to Improve

  • Hard to get a walk-in spot
  • Rude customer service
  • Inconsistent service quality
Frequently Asked Questions
  • Do I really need an appointment?
  • Why are they turning away walk-ins?
  • Is it worth the price?
User Feedback

Book ahead or don't bother.

Owners are great, but the vibe can be off.

Quality is excellent when you get the right tech.