Automobile · Collision Repair

5 Star Collision Center

3309 S 12th Ave, Tucson, Arizona, 85713

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

5 Star Collision Center is highly regarded for its professional and friendly service. Customers frequently mention the staff's willingness to go the extra mile, such as detailing the car or helping with rental logistics. While there are a few complaints about communication and specific repair issues, the majority of reviewers are very happy with the quality of the work and the overall experience. It's seen as a reliable, community-focused shop.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
15
Lowest rating

We analyze 74 public reviews for 5 Star Collision Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 80/100
Pro Tip

They are a busy shop, so be sure to ask for regular status updates if you don't hear from them.

Lifetime warranty
Detailing included
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • High-quality bodywork
  • Helpful with insurance and rentals

✗ Areas to Improve

  • Limited parking
  • Occasional communication gaps
  • Some reports of unresolved issues
Frequently Asked Questions
  • Do they offer a warranty?
  • How long do repairs usually take?
  • Do they work with all insurance?
User Feedback

The office staff is often praised for being welcoming.

Many customers feel the shop is trustworthy.

The detailing service is a popular bonus.