Health & Medical · Military Medical Group

628th Medical Group

204 W Hill Blvd, Joint Base Charleston, South Carolina, 29404

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Patients at this military facility express deep frustration with administrative hurdles, long wait times, and difficulty securing appointments. While some praise individual providers for excellent care, the overall system is frequently described as overbooked and inefficient. Pharmacy delays are a recurring complaint, though some find the service convenient.

Our Review Process
20
Most Relevant
11
Newest
19
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

Use the MHS GENESIS Patient Portal to manage appointments and records, as phone lines are often overwhelmed.

24-hour script pickup
Military-affiliated care
Pros & Cons

✓ What Works Well

  • No-cost prescriptions for some
  • Some highly skilled providers
  • Convenient base location

✗ Areas to Improve

  • Extremely long wait times
  • Poor phone/appointment system
  • Administrative disorganization
Frequently Asked Questions
  • How do I get a referral processed faster?
  • Why are pharmacy wait times so long?
User Feedback

The doctors are great, but the system is broken.

I'd rather pay for private insurance than deal with these delays.

Pharmacy wait times are a nightmare, but the staff is polite.

Location Details
Street: 204 W Hill Blvd
Postcode: 29404
Country: United States
Location
204 W Hill Blvd, Joint Base Charleston, SC 29404
Quick Info
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