7 Cities Air
13547 Warwick Blvd, Newport News, Virginia, 23602
7 Cities Air has a very polarized reputation. While some customers have had positive experiences with specific technicians like Venson, a large number of reviews express significant frustration with poor communication, long wait times, and unprofessional service, especially when dealing with home warranty companies. It is a company that seems to struggle with administrative consistency.
We analyze 73 public reviews for 7 Cities Air using our data models and filter out spam to highlight only authentic feedback.
If you are dealing with them through a home warranty, be prepared to follow up frequently and keep a record of all communications.
✓ What Works Well
- Some technicians are very knowledgeable
- Professional service from specific staff
- None significant
✗ Areas to Improve
- Poor communication and long wait times
- Unprofessional service
- Inconsistent service quality
- Do you offer emergency service?
- How long does a repair take?
- Can I get a quote over the phone?
Venson is great, but the office is a mess.
They never answer the phone.
A total run-around, avoid if possible.
- Category Home Services
- City Newport News
- State Virginia
- Postcode 23602
- Country United States
