20122 Stone Oak Pkwy, Ste 101, San Antonio, Texas, 78258
This practice has a very polarized reputation. While some patients appreciate the friendly and professional clinical staff, many others report significant issues with administrative processes, including billing errors, last-minute cancellations, and difficulty reaching the office. The transition to a corporate model seems to have negatively impacted the patient experience for many long-term clients.
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If you have issues, try visiting the office in person rather than relying on the call center.
✓ What Works Well
✗ Areas to Improve
Great care, but the front office is a mess.
Billing is a nightmare, double-check everything.
Impossible to reach anyone by phone.