A Las Vegas Medical Group
4043 E Sunset Rd, empty, Henderson, Nevada, 89014
A Las Vegas Medical Group receives mixed reviews. While many patients are very happy with the clinical care provided by doctors like Dr. Truong and Dr. Vidal, there is a recurring theme of frustration with the administrative staff. Complaints about rude receptionists, difficulty reaching the office by phone, and scheduling errors are common. Patients who can navigate the administrative hurdles often have a great experience, but the front-office issues are a significant barrier for many.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try calling the referral line, as they are often more responsive.
✓ What Works Well
- Attentive and knowledgeable doctors
- Professional clinical care
- Clean and safe facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Poor phone communication
- Scheduling and referral errors
- Why is it so hard to reach the office by phone?
- How can I get a prescription refill?
The doctors are great, but the front desk is a nightmare.
I love my doctor, but the admin side is frustrating.
Great clinical care, but the staff needs better training.
- Category Health & Medical
- City Henderson
- State Nevada
- Postcode 89014
- Country United States
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