3581 Fancher Rd, Holley, New York, 14470
This shop has a very polarized reputation. Many customers praise the owner, Tony, for his kindness, honesty, and willingness to help in emergencies, especially with towing. However, there are significant complaints regarding communication, long wait times for repairs, and some accusations of unprofessional behavior or overcharging. It seems to be a shop where experiences vary wildly.
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They are a primary AAA towing provider, which is often the best way to interact with them.
✓ What Works Well
✗ Areas to Improve
Tony is a great guy, but the shop is overwhelmed.
Great for a tow, maybe not for a complex repair.
Communication is the biggest issue.