Automobile · Transmission & Auto Repair

A & M Transmissions & Complete Automotive Center

3581 Fancher Rd, Holley, New York, 14470

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

This shop has a very polarized reputation. Many customers praise the owner, Tony, for his kindness, honesty, and willingness to help in emergencies, especially with towing. However, there are significant complaints regarding communication, long wait times for repairs, and some accusations of unprofessional behavior or overcharging. It seems to be a shop where experiences vary wildly.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
19
Lowest rating

We analyze 76 public reviews for A & M Transmissions & Complete Automotive Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

They are a primary AAA towing provider, which is often the best way to interact with them.

AAA Towing
Transmission Specialist
Pros & Cons

✓ What Works Well

  • Excellent towing service
  • Owner is often praised for kindness
  • Good for emergency situations

✗ Areas to Improve

  • Poor communication on repair status
  • Very long wait times for major repairs
  • Inconsistent pricing
Frequently Asked Questions
  • Do they handle transmission work?
  • Are they a AAA provider?
  • Why is it taking so long to get my car back?
User Feedback

Tony is a great guy, but the shop is overwhelmed.

Great for a tow, maybe not for a complex repair.

Communication is the biggest issue.