A New Image
Home Services · HVAC and Plumbing

A New Image

4463 Renaissance Pkwy, Warrensville Heights, Ohio, 44128

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

This company (formerly A New Image) has a mixed reputation. Many customers praise the technicians for being quick, friendly, and knowledgeable, especially during emergencies. However, there are significant complaints about aggressive sales tactics, poor communication, and high pricing. Some customers feel they were misled about the necessity of repairs or replacements.

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We analyze 76 public reviews for A New Image using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 60/100
Communication 50/100
Pro Tip

Always get a second opinion if a technician suggests a full system replacement for a minor issue.

Strong emergency service
Aggressive sales culture
Pros & Cons

✓ What Works Well

  • Quick emergency response
  • Friendly and knowledgeable technicians
  • Good availability

✗ Areas to Improve

  • Aggressive sales tactics
  • High pricing
  • Poor communication from the office
Frequently Asked Questions
  • Why is the quote so high?
  • Are these repairs actually necessary?
  • How do I get a receipt for payment?
User Feedback

Great techs, but the office is a mess.

They push for full system replacements too hard.

Check the BBB rating before you call.