50942 Romeo Plank Rd, Macomb, Michigan, 48044
Customers are split between long-term loyalty and frustration with service quality. While some regulars praise the friendly staff and consistent results, others report poor hygiene, rushed services, and damaged nails. Communication issues and inconsistent skill levels among technicians are common complaints. The salon seems to rely heavily on specific staff members for quality, leading to mixed experiences for walk-ins.
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Request specific senior technicians like Lindsey or Lee to avoid inconsistent results.
✓ What Works Well
✗ Areas to Improve
Some techs are spot on, others leave nails bumpy.
Hygiene standards need a serious upgrade.
Great bang for the buck if you get the right person.