A Thru Z Pediatrics Schertz
5000 Schertz Pkwy, Suite 300, Cibolo, Texas, 78108
The clinic has a strong reputation for its medical providers, who are often described as kind, knowledgeable, and thorough. Parents appreciate the quality of care their children receive. However, the administrative side is a major source of frustration, with frequent complaints about rude front-desk staff, long wait times, and poor communication. Many parents feel the practice has declined in quality since a recent management change.
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Request your child's records in advance if you plan to switch providers, as the office can be slow to respond.
✓ What Works Well
- Kind and knowledgeable pediatricians
- Thorough and compassionate care
- Clean and modern facility
✗ Areas to Improve
- Rude and unhelpful front-desk staff
- Long wait times
- Poor communication and scheduling issues
- Why is it so hard to get a call back?
- How do I get my child's records transferred?
The doctors are great, but the office staff is a nightmare.
I love the care, but the administrative side is a headache.
Great doctors, but the front desk needs a major attitude adjustment.
- Category Health & Medical
- City Cibolo
- State Texas
- Postcode 78108
- Country United States
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