Financial Services · Insurance Brokerage

A to Z Insurance

65 N Dupont Hwy, empty, Dover, Delaware, 19901

Google Maps Updated: 14 May 2026
Authenticity Score: 60/100
About

A to Z Insurance receives highly polarized reviews. While some clients appreciate the friendly service and competitive rates, many others report severe issues with communication, billing, and unprofessionalism. The agency is frequently criticized for not returning calls and for confusing or misleading billing practices.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 40/100
Staff Helpfulness 45/100
Pro Tip

Read all paperwork carefully before signing; some clients report issues with policy terms not matching expectations.

High variability
Communication issues
Pros & Cons

✓ What Works Well

  • Competitive rates
  • Friendly staff (some)
  • Easy location

✗ Areas to Improve

  • Poor communication
  • Billing issues
  • Unprofessionalism
Frequently Asked Questions
  • How do I get a quote?
  • Why did my rate change?
  • Can I speak to someone who speaks English?
User Feedback

Terrible customer service

Billing is confusing

They don't return calls

Location Details
Street: 65 N Dupont Hwy, empty
Neighborhood: Dover
City: Dover
State: Delaware
Postcode: 19901
Country: United States
Location
65 N Dupont Hwy, Dover, DE 19901
Quick Info
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