1101 S Joyce St, Arlington, Virginia, 22202
A Visual Affair is a high-end optometry practice that receives mixed reviews. Many patients appreciate the modern technology and the expertise of doctors like Dr. Bindal. However, there is a recurring pattern of complaints regarding 'hidden' fees, aggressive upselling, and poor communication from the administrative staff. While the clinical care is often rated well, the business practices have left many patients feeling frustrated and overcharged.
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Explicitly decline any 'optional' tests or fittings before your exam to avoid surprise charges.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing is a nightmare.
I felt like I was being sold to, not treated.
Beautiful office, but the service doesn't match the price.