AAA-1 Heating & Cooling
5082 Fort Henry Dr, Kingsport, Tennessee, 37663
This company has a very mixed reputation. Many customers praise the professionalism and knowledge of the technicians, often citing quick response times and good quality work. However, there is a significant number of negative reviews regarding high pricing, perceived upselling, and poor communication. Some customers feel that the company has declined in quality and service, leading to frustration and a loss of trust. Overall, it is a hit-or-miss experience for many.
We analyze 76 public reviews for AAA-1 Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion on major repairs, especially if the quote seems unusually high.
✓ What Works Well
- Professional and knowledgeable technicians
- Quick response for some emergencies
- Good quality of work when done right
✗ Areas to Improve
- High pricing and perceived upselling
- Poor communication and scheduling issues
- Some reports of ineffective repairs
- Are their prices transparent?
- Do they offer maintenance contracts?
- How do I get a manager to address my concerns?
Technician was great, but the office is unreliable.
They charged me for work that wasn't fixed.
I've been a customer for years and the service has declined.
- Category Home Services
- City Kingsport
- State Tennessee
- Postcode 37663
- Country United States
