100 Rosa Parks Dr, Akron, Ohio, 44311
AAA Akron receives highly polarized reviews. Many members appreciate the in-person travel planning and passport services, noting the staff is helpful and professional. However, the roadside assistance service is a major point of contention, with numerous reports of long wait times, poor communication, and unreliable dispatch. It is seen as a useful travel resource but a frustrating roadside assistance provider.
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Use the in-person office for travel planning and passport services, but consider a local tow company for emergencies.
✓ What Works Well
✗ Areas to Improve
Travel planning is great
Roadside assistance is unreliable
Staff is professional in-person