AAA Central Penn
2301 Paxton Church Rd, Harrisburg, Pennsylvania, 17110
This office is a mixed bag. Many members appreciate the friendly, helpful staff for travel planning and notary services. However, there is a significant amount of frustration regarding roadside assistance, with reports of long wait times, poor communication, and unhelpful dispatchers. It seems like a great place for in-person services, but the roadside assistance experience can be very hit-or-miss, leading to significant member dissatisfaction.
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For travel planning or notary services, visit the office in person; it is generally a much better experience than calling.
✓ What Works Well
- Friendly and helpful in-person staff
- Great for travel planning and notary services
- Convenient location
✗ Areas to Improve
- Long wait times for roadside assistance
- Poor communication from dispatch
- Inconsistent service quality
- How do I get a passport photo?
- Why is my roadside assistance taking so long?
In-person staff are outstanding.
Roadside assistance can be a nightmare.
The phone system is frustrating.
- Category Other
- City Harrisburg
- State Pennsylvania
- Postcode 17110
- Country United States
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