898 MD-3, Gambrills, Maryland, 21054
Customers are deeply frustrated with this location, citing poor communication, long wait times, and questionable repair quality. While a few staff members like Josh receive praise for being helpful, the overall consensus points to a lack of organization and accountability. Many feel the service is slow and the pricing is not always transparent. Several reviewers mentioned feeling taken advantage of during repairs. It seems like a hit-or-miss experience depending on who you deal with.
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Always get a second opinion before authorizing major repairs here.
✓ What Works Well
✗ Areas to Improve
Service is slow and disorganized
Staff can be dismissive or rude
Repairs often require multiple visits