AAA East Cobb Car Care Plus
1197 Johnson Ferry Rd, Ste 100, Marietta, Georgia, 30068
This AAA location has a mixed reputation. Many customers praise the in-person staff for being helpful with travel documents and routine maintenance, with specific shoutouts to Jude, Eric, and Robin. However, there are significant complaints regarding the roadside assistance coordination, phone support, and some repair experiences. Some customers feel the repair pricing is high or that communication is lacking during the repair process.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Visit in person for travel needs; for repairs, get a detailed written estimate and ask for Jude or Eric.
✓ What Works Well
- Helpful in-person travel services
- Friendly and professional front desk staff
- Good for routine maintenance
✗ Areas to Improve
- Poor phone and roadside coordination
- Some reports of high repair costs
- Inconsistent communication during repairs
- Can I get an IDP here?
- Why is the phone system so difficult?
- How do I schedule a repair?
Jude and Eric are great.
Roadside assistance is a nightmare.
Travel services are quick and easy.
- Category Automobile
- City Marietta
- State Georgia
- Postcode 30068
- Country United States
readers daily.