85 Franklin Village Drive, Suite 14, Franklin, Massachusetts, 02038
This location is a lifesaver for many locals needing registry services without the long lines of the RMV. Most people find the staff super helpful and efficient, especially for Real ID upgrades. There are some grumbles about long wait times and occasional rude service, but the general vibe is positive. It is a great spot to get things done quickly if you book an appointment. People really appreciate the friendly faces compared to government offices.
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Always book an appointment online to avoid the long walk-in queues.
✓ What Works Well
✗ Areas to Improve
Much better than the RMV.
Staff are generally kind and professional.
Appointment system works well for most.